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Support Services

Patient Assistance & Administration

Our Support Services

Dedicated administrative and technical teams help ensure smooth hospital operations and a comfortable experience for patients and their families.

01

MRD (Medical Records Department)

Maintains, organizes, and manages patient medical records to ensure accurate documentation and easy accessibility.

02

Reception

Provides a welcoming first point of contact, assisting patients with appointments, enquiries, and hospital navigation.

03

Billing

Ensures accurate preparation of medical bills, payment processing, and transparent billing services for patients.

04

TPA (Third-Party Administrator)

Assists patients with health insurance coordination, cashless treatment approvals, and claim processing.

05

Accounts

Manages financial transactions, budgeting, and accounting operations to support efficient hospital administration.

06

Biomedical Engineering

Ensures the proper functioning, maintenance, calibration, and safety of medical equipment and healthcare technology.